Airtel
Bharti Airtel Limited, additionally acknowledged as Airtel, is an Indian world telecommunications offerings corporation based totally in New Delhi, India. It operates in 18 nations throughout South Asia and Africa, and additionally in the Channel Islands. Airtel offers GSM, 3G, 4G LTE, 4G+ cellular services, fixed-line broadband, and voice offerings relying upon the U.S.A of operation. Airtel had additionally rolled out its VoLTE technological know-how throughout all Indian telecom circles. It is the second-largest cellular community operator in India and the second-largest cellular community operator in the world with over 411.42 million subscribers. Airtel was once named India's 2nd most treasured manufacturer in the first-ever Brandz rating via Millward Brown and WPP plc.
Airtel is credited with pioneering the enterprise approach of outsourcing all of its enterprise operations besides marketing, sales, and finance and constructing the 'minutes factory' mannequin of low price and excessive volumes. The method has on account that been adopted by using numerous operators. Airtel's tools are furnished and maintained via Ericsson, Huawei, and Nokia Networks[whereas IT guide is furnished with the aid of Amdocs. The transmission towers are maintained by way of subsidiaries and joint project groups of Bharti which includes Bharti Infratel and Indus Towers in India. Ericsson agreed for the first time to be paid via the minute for set up and protection of their gear instead of being paid upfront, which allowed Airtel to furnish low name charges of ₹1 (1.4¢ US)/minute.
You can contact us by calling our free 24-hour Call Centre or by email customercare@ng.airtel.com
24 hours toll-free Call Centre
Call our Call Centre free, at any time and we'll answer your questions and help you to make the most of Airtel services.
To call us, just dial 111 / 121 from your Airtel phone. You can also dial +234 802 150 0111 and +234 802 150 0121 if you are not using an Airtel phone or if you are abroad.
Visit us at Plot L2 Banana Island, Foreshore Estate, Ikoyi Lagos, Nigeria.
Customer Care Number
Prepaid and Postpaid
- Call customer care no. 121 from your registered number
- Call 198 for complaints
- *Chargeable at 50p/3 mins
Broadband
- Call customer care number 121 from your landline
- Alternatively, find and call your localized call center from here.
DTH
- Call customer care no. 12150 from your registered number
- Alternatively, find and call your localized call center from here.
SOS Help
Not satisfied with your query/complaint resolution? We’ll make sure we fix this immediately. Please contact your respective Airtel Customer Care and get in touch with our Nodal Team with your complaint reference number and details of grievance.
Working Hours: Monday to Friday; 9:30 am to 6:30 pm
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